Reviews

We believe our customers deserve the best quality service and strive to deliver this on every job. Here are a few of the reviews we have received from our valued customers over the years. We understand that your honest feedback can help us continue to improve our services so thank you for sharing your experiences. Please click here if you would like to leave a review.


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Smart Heat London Reviews Banner Mobile
Mamta
Mamta
2nd August 2023

Boiler fitted to our satisfaction…

Boiler fitted to our satisfaction although there was rescheduling of original booking by the installer where my husband had already booked a day off. Then the engineer didn’t turn up on the day of arrangements and ended up rescheduling to original day of booking . Overall good service provided by Chris who had been helpful and very considerate throughout our experience. Chris is an understanding member of staff and did go extra mile in the end to keep our custom.

Sarah Garrett
Sarah Garrett
19th July 2023

Speedily fitted a boiler within a day…

Speedily fitted a boiler within a day of getting a quote. Installers were really friendly, efficient and the price was the best I got by a long way from quite a few quotes. For a service in london was really pleased, and will def use again for any gas issues.

Hayley Murphy
Hayley Murphy
12th July 2023

Fantastic experience with Smartheat

Chris from Smartheat was very professional when visiting my home. He was very polite and tidy and explained to me everything that he was doing. When searching for quotes Smartheat were very efficient at getting back to me and also offered the best price. Would recommend Smartheat to everyone.

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Sizzle Pants
12th July 2023

Chris from Smartheat was very professional when visiting my home. He was very polite and tidy and explained to me everything that he was doing. When searching for quotes Smartheat were very efficient at getting back to me and also offered the best price. Would recommend Smartheat to everyone.

Sheikh Salem
Sheikh Salem
10th March 2023

My boiler was broken for two days…

My boiler was broken for two days received quotes from many people plus the waits were too long, I got Jiri’s contact from my uncle called him he came in did a really good job promptly fixed my boiler got the parts fixed it and now I have heat and hot water finally Thank you Jiri for your amazing service

Melanie Hill
Melanie Hill
28th February 2023

Great company and great knowledgeable…

Great company and great knowledgeable people that I would highly recommend. I had quotes for a new boiler (which needed relocating and an accumulator fitting to increase the pressure throughout the house) from 6 companies and Smartheat showed the right level of knowledge and expertise and come in at a good price. When they were on the job, they worked hard and were considerate, explaining well at each stage of the job. I will be getting them back whenever I need some plumbing work done. I couldn't recommend these guys enough.

Mo Kamara
Mo Kamara
16th November 2022

Mo kam

I Move into this new flat with no heating for three day. Don’t know what to do then I went on GumtreeUK and found SmartHeat number. I call him and he came round next day . He fixed it and am soo happy now . Very reliable

Matthew North Cheam
Matthew North Cheam
15th October 2022

quoted a fair price and did the work! simples!

Company responded to request for quote with fair price from pics sent. Straight forward combi to combi swap out. Work completed no probs. Compare that to companies who fail to quote, give a ridiculous price and then "milk" the job onsite with extra not needed work. Save the hassle just come to this company first!

Steve Watt
Steve Watt
14th October 2022

Highly recommended

Highly recommended. They installed my new boiler the next day after my call. Very professional work, all completed tidily, with all the necessary add-ons covered. Prices are really very reasonable as well.

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Michael Bartko
6th October 2022
Danish Naveed
Danish Naveed
26th September 2022

Smartheat London provided me very good…

Smartheat London provided me very good service.New Boiler installed by Smart Heat . Quality of work was great by kind and friendly staff Highly recommend

Shah
Shah
12th September 2022

Excellent service, professional and polite

Jiri came to do my boiler service today. Very professional, great level of service. He even fitted on my carbon monoxide alarm. Great man. Would definately recommend to friends and family

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Shahein Miah
12th September 2022

Jiri came to service my boiler. Great service. Very professional. He also fitted in my carbon monoxide alarm free of charge out of his good nature.

Mustafa Miah
Mustafa Miah
10th September 2022

boiler service

Jiri done my boiler service. Came here same day. Great friendly guy. Deffo recommend.

Will Howard
Will Howard
8th September 2022

Amazing service

Amazing service! Fast, professional, competitively priced. Definitely my go-to next time I have plumbing issues.

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Will Howard
8th September 2022

Quick, professional, competitively priced

Simon
Simon
12th August 2022

Very happy with my new replacement…

Very happy with my new replacement boiler, great price, quick turnaround and a nice guy to meet too. Discussed my requirements and options beforehand. Highly recommended.

Kiyomi “NihonGoチャンネル”
Kiyomi “NihonGoチャンネル”
1st October 2021

Strongly recommend to everyone!

I asked Jiri to get a new connection from the new gas meter to my flat of the first floor and install the boiler and central heating as I only had electricity in my flat. Jiri always responded my call promptly and his work was quick and organized. It took 5 days for him and his team to complete the job. After his work, they cleaned each day and left no mess at all for 5 days. He is reliable, responsible, and professional. I strongly recommend him, and I will call him when I have next work.

Dilesh Madhaparia
Dilesh Madhaparia
26th September 2021

Review post two boiler installs -10/10

Jiri installed two boilers at my rental houses in Sept 2021. From the moment I spoke to him, he was honest and guided me in choosing the best boiler for my needs and my tenants needs. I received all the paper work the next day post installation from the manufacture. It was a smooth installation from start to finish, so happy with his work and services. Really good reliable (arrived on time as he said he would), hardworking and quick in his installs, no messing around and more importantly at a very good price. I will be calling him back to do the servicing next year, I would recommend him to others no doubt about it. Hope he can help you!

peter sheen
peter sheen
17th August 2021

Replacement boiler

I had a new Worcester boiler fitted by Smartheat London. All done within 3 days of asking, competitive price, with good advice given. Very clean and tidy installation, nice guy and always responds to calls. I will ask him to do my servicing, and I would recommend him to others .

Kat X
Kat X
3rd August 2021

All as good as you would expect !

All as good as you would expect ! Fast response, job done quick and no mistakes ! I'll go back to them for other properties !

Brenda Yang
Brenda Yang
27th July 2021

Smart heat did a brilliant job

Smart heat did a brilliant job, the work was completed at high standard and in an efficient way. The price was quite reasonable. Will commend them for any future client.

DJMLondon
DJMLondon
13th March 2021

My experience of dealing with SmartHeat…

My experience of dealing with SmartHeat London has been very good. The owner responded with little delay. Had my appointment for a boiler replacement booked within days of contacting them. Changing a boiler can be both costly and complicated. I was offered a very competitive price on my new Worcester Bosch Greenstar 2000, and after the installation there were some snags that were ironed out in no time. I would recommend this company to everyone I know.

Wing Poon
Wing Poon
23rd February 2021

Good job and reasonable price.

A very efficient and prompt response from SmartHeat London when I had the new Worcester Bosch 28Cdi compact boiler installed.Jiri is very professional and helpful with the enquiries and requests made.Highly recommended.

Silvi Goldi
Silvi Goldi
23rd February 2021

Highly recommend this company and…

Highly recommend this company and service.

andkondude
andkondude
31st December 2020

Highly recommend this service - 10/10

Highly recommend this service - top prices, service, and speed. Jiri is an excellent guy who works hard and skilfully, who also has an in depth knowledge of boilers and plumbing, which he was happy to share when asked.

Ian Townes
Ian Townes
12th December 2020

New gas boiler install

New gas boiler install. Good workmanship, punctual, and all registration and warranty documents sent over within a few hours. Would recommend.

Tony
Tony
10th December 2020

Two Boilers Installations and Three Services by SmartHeat London

I have used SmartHeat London to install two boilers and provide three services at two different properties. SmartHeat London is my go to company for central heating issues. Smartheat London come highly recommended. SmartHeat London are Reliable, Trustworthy and On-Time. Regards Tony

Barry
Barry
9th December 2020

Excellent service from SmartHeat

My boiler failed without warning and I needed a replacement urgently as it was too old to repair. A friend recommended I try SmartHeat. They were able to come within two days. Jiri was excellent. He replaced the boiler and had the heating running again in a few hours. He was as pleasant as he was efficient, a real credit to his company. I would recommend SmartHeat and Jiri in particular to anyone needing a new gas boiler.

Terry Livermore
Terry Livermore
9th December 2020

Jiri of Smartheat Boiler Replace

Jiri of Smartheat flushed the system and replaced my old gas boiler with a new Vailant. He gave good advice on which size to go for and recommended me to use a boiler slightly smaller than I had in mind. He said fitting an oversize boiler is less efficient, which turns out to be absolutely correct. He fitted me in quickly knowing I had no hot water and central heating. Although I am in Chelmsford, he made no fuss. Fitted & completed and running in 1 day for a fair price. Jiri is straightforward and easy to talk to. He left my house clean an tidy.

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Terry Millard
15th November 2020

I can't recommend this company enough. Incredibly clean installation because the engineer cleaned up after himself as he went along. Very impressed.

Hong Y
Hong Y
27th July 2020

Highly recommend!!!!

Jiri and his team are so professional and responsibly. I would recommend them to anyone who wants a new boiler. Such a reliable team and company.. Thank you so much for the great job you have done..

Julia Burman
Julia Burman
17th July 2020

Boiler service

Jiri done amazing job, very professional and efficient and completed the work as promised. I am very happy with my new boiler installation. Highly recommend this company!

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Marie
17th July 2020

Jiri done amazing job, very professional and efficient and completed the work as promised. I am very happy with my new boiler installation.

Michaela
Michaela
15th July 2020

New boiler installation

My boiler stopped working I had no heating and hot water. I called smart heat London limited and they were over within 2 hours. They advised my boiler was over 10 years old and had become uneconomical to repair. They quoted a very competitive price to replace and said they could have it done within 36 hours. Great customer service and thought the cost was very reasonable Would highly recommend!

Linda
Linda
14th July 2020

Highly recommend Smart Heat...

Smart Heat have become my go to boiler service provider. Excellent service, reliable and trustworthy. Highly recommended

Simon Geoghegan
Simon Geoghegan
14th July 2020

Excellent service

Excellent service. Jiri is prompt, fast and knows what he is doing. He found a workaround that saved us having to wait for an annoying overly-complicated German spare part - saving us time and money thanks to his experience, knowledge, confidence, ability and willingness to improvise.

Craig
Craig
22nd June 2020

Experienced workman

Experienced workman, excellent service and very very knowledgeable on their work, and products offered, they gave me lots of advice, Nest specialist as well, highly recommended.

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Loveth Ehiorobo
22nd June 2020
Loveth Ehiotobo
Loveth Ehiotobo
22nd June 2020

Giving 5 star because he did a good job…

Giving 5 star because he did a good job fixing our boiler but it did take about 2 weeks before it was properly fixed. Now it’s just as good as brand new. Thank you for your good service.

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Galin Trifonov
28th June 2019

Excellent, professional and reliable service. Responded on emergency call out within few hours. Completed the job perfectly. Thanks

KeithF
KeithF
23rd June 2019

Prompt, friendly, efficient

Will certainly use again and recommend.

Liam
Liam
14th June 2019

Excellent Service

Very good service, found the problem with my boiler quickly and fixed it within 24 hours. Friendly and professional.

Eddy Romford
Eddy Romford
5th June 2019

Fantastic company

SmartHeat London installed our Worcester Bosch boiler last year. Alex did a brilliant job. A year later the boiler is working perfectly and Jiri came round to give it it's first service. I would happily recommend SmartHeat London to anyone who needs a new central heating system, an upgrade to their existing system or even just a service. The Guys are highly professional, friendly and always give good advice. Thanks again Guys and look forward to dealing with you again soon. Kind Regards Eddy

ziggy
ziggy
4th June 2019

Professional service carried out for a…

Professional service carried out for a reasonable price.

Naeem
Naeem
14th May 2019

Great service

Great service - would definitely use again and recommend to others. I had a boiler and water tank changed. The job was done well with minimal impact on the household while the plumbers were working. A very professional service, highly recommend.

Erdal
Erdal
14th May 2019

Fantastic customer service and really…

Fantastic customer service and really good price. They beat British Gas price by over a £1,000 with the same boiler for myself.

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Calvin Calvin
27th April 2019

Great service friendly guys clean and tidy would definitely recommended thank you

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Alex
23rd April 2019

Excellent service!! Prompt and fair pricing. Super helpful all through the process, I strongly recommend!!

Nav
Nav
17th April 2019

I have been using this company for many…

I have been using this company for many years and I have never encountered any issues. The engineer is polite reliable and the prices are very reasonable. Highly recommended and quick

Leave A Review

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Areas We Cover

We specialise in high-quality plumbing and heating across London, including the areas of...

Islington
Tower Hamlets
Hackney
Kensington
Chelsea
Lambeth
Camden

Westminster
Hammersmith
Fulham
Southwark
Newham
Wandsworth
Haringey

Lewisham
Brent
Waltham
Forest
Ealing
Greenwich
Barking

Copyright © 2023 – All Rights Reserved. Registered in England and Wales. Company Number: 11287349. VAT Number: 313887388.

 Registered Address: SmartHeat London Ltd., 7 Oak Close, Waltham Abbey, EN9 1SJ. 0208 432 2271.

Website by Go Websites.

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